Current Vacancies

Manager Programs and Operations - City of Parramatta

  • Brand new, state-of-the art leisure centre
  • Lead the integration and coordination of wet & dry programs
  • Up to $150,000 pa (inclusive of super) + penalty rates
  • Monthly RDO + other great benefits
  • Start in early February, 2023

The Parramatta Aquatic Centre is due to be completed and operational by mid-2023. Once fully operational, the $88.6 million state-of-the-art centre will deliver an all-year-round aquatic and wellness experience with forecast visitation of 1 million visitors per annum and will feature:

  • 50m, 10-lane heated outdoor pool with seating
  • 25m, 8-lane heated indoor recreational pool
  • dedicated, heated indoor Learn to Swim pool
  • indoor all-abilities water playground
  • steam, sauna and spa facilities
  • fitness centre, including a modern gym and program rooms
  • multipurpose community rooms and consultant rooms
  • A cafe with indoor and outdoor casual seating

Reporting to the Aquatics and Wellness Manager, the Manager Programs and Operations sits within the Aquatic and Wellness Leadership Team and is responsible for leading the delivery of customer service excellence, outcomes focused aquatic and fitness programming and seamless delivery of operations within Council’s Aquatic and Wellness facilities.

This dynamic and varied management role will be responsible for inspiring and motivating a team across multiple venues to deliver enjoyable fitness and swimming programming for the community. As well as leading the strategy for integrated and coordinated programming and overseeing the operational management of programs, the role will work collaboratively with the leadership team to continuously improve and grow the services for the benefit of the community and the social and financial objectives of Council. This role sets the tone of all wet and dry programs with a clear focus on leading, demonstrating and encouraging a positive staff culture that is committed to providing a safe and high quality customer experience.

The position is responsible for leading and developing a team of 7 permanent staff and circa 30 casual employees, relating daily to the Aquatic Programs Coordinator, Aquatic Program Supervisors, Head Swim Coach, Swim Instructors and venue patrons, whilst also working collaboratively with the Health and Wellness Manager for the delivery of fitness programs.

To be considered for this role you will have senior facility management experience overseeing the operational and programming requirements of high visitation centres including Learn to Swim and Squad programs and/or Health and Wellness programs. With a strategic and solutions focused mindset, the ideal candidate will have strong knowledge of aquatic and fitness industry regulations and a track record of managing a large staff team across multiple programs.

Qualifications including Aquatic Operations and Supervision, Aquatic Management or similar are essential. Appropriate tertiary qualifications in recreation, business or a related discipline would be looked upon favourably, as would any experiences within local government or a start-up business / facility.

This is an incredible opportunity to establish a brand new state-of-the art facility as an industry leader and drive the success of this once-in-a-generation project.

How to Apply

Please note Sportspeople Recruitment will commence screening and interviewing for this role immediately. 

If you are intending to apply, please do so by 5:00pm Wednesday 16 November, 2022.

Application Format: Candidates must complete and submit the COMPULSORY Sportspeople Recruitment Application Form (attached to this advertisement) at the time of applying. The Form contains questions against which we require your specific response prior to considering your application. Sportspeople Recruitment recommends a letter of introduction and a CV merged into the Application Form as one MS Word file where possible.


The Manager Programs and Operations, City of Parramatta search and recruitment process is being managed exclusively by Sportspeople Recruitment.
In the first instance general enquiries should be directed to Robert McMurtrie on 0413 838 464, FREECALL AU 1800 634 388 or +61 2 9555 5000.

City of Parramatta Council embraces diversity and encourages all applicants; including Aboriginal and Torres Straight Islander people, people with disability, gender diverse, LGBTIQ, veterans and culturally diverse communities to join Council. Council is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. 

Need more information?

FREECALL AUST 1800 634 388
FREECALL NZ 0800 634 388

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