Venue Manager - BOUNCE Inc
- Build your management career working with young people
- Run an exciting standalone venue within a fast-growing national network, supported by robust business systems
- Awesome culture, bonuses and benefits!
- Glen Iris location (or other venues across Melbourne)
BOUNCE is a fast growing, category leading and culture-led business providing a range of indoor activities based around trampolining, and adventure-challenge features. Each BOUNCE Inc venue welcomes over a million customers annually with all sites featuring more than 50 interconnected trampolines with the Big Bag, Slam Dunk and Dodgeball courts. Being the first indoor trampoline centre in Australia, BOUNCE Glen Iris has hosted thousands of kids parties and countless amounts of jumpers, and is also home to the famous BOUNCE X-Park obstacle course.
Reporting to the Regional Manager, the Venue Manager will be responsible for the operational performance of a standalone venue, ensuring that each of the 1 million+ customers annually have an exceptional experience. Managing and motivating a team of venue staff and supervisors aged roughly 16-24 years old, the Venue Manager will follow the Management Mantra, leading the continuous growth and development of all throughout their BOUNCE journey.
The role has full accountability for sales and profit management (KPI goals include sales, occupancy rates, safety, customer/staff engagement, budget management, COGs and average spend) whilst ensuring the designed products are consistently delivered by the team to uphold BOUNCE’s stringent safety standards and culture.
As Venue Manager you will be trained in BOUNCE’s world best practice customer service delivery and venue management systems. You will lead and implement strategy to improve all KPI areas and ensure your venue is a loved, regular haunt for a diverse range of customer groups.
To be considered for this role you will be a vibrant and enthusiastic leader of people, with operational management experience and a strong sense of accountability and ownership towards meeting KPIs; specifically in relation to sales, customer experience, labour management and safety.
Dynamic, proactive and solution driven communication skills are key as this role will have a strong impact on culture. A passion for people and strong team leadership experience is required, ideally having managed young people aged 16-24. You will have the ability to lead from the front, working under pressure in a fast paced environment.
You may already have experience as a manager in a like-sized organisation or be ready for your next career step into this leadership role. Whilst experience with youth, sports or other relevant lifestyle brands is preferred, most importantly the Venue Manager needs to live and breathe the brand culture and values.
This is a unique opportunity to take your management career to the next level, within a fast-growing national network supported by an awesome culture and business systems.
Attachments and Links
How to Apply
Please note Sportspeople Recruitment will commence screening and interviewing for this role immediately. If you are intending to apply, please do so now - we reserve the right to close the role as soon as sufficient merit applications are received.
Application Format: Candidates must complete and submit the COMPULSORY Sportspeople Recruitment Application Form (attached to this advertisement) at the time of applying. The Form contains questions against which we require your specific response prior to considering your application. Sportspeople Recruitment prefers a 2 page letter of introduction and a CV of no more than 6 pages, merged into the Application Form as one MS Word file.
The Venue Manager, BOUNCE Inc search and recruitment process is being managed exclusively by Sportspeople Recruitment.
In the first instance general enquiries should be directed to Scott Oakhill on 0408 258 337 or FREECALL AU 1800 634 388 or +61 2 9555 5000.
